Facility Reviews Summary

I had been experiencing a problem with my bill for several months and no one seemed to able to truly resolve the situation. However, when I came into the office and spoke with GARY JEREZ! He immediately looked into the details of my situation, identified the source of the problem and promised to notify the regional manager ASAP. He even gave me his personal contact information to follow up with him. Within a few days my problem was finally solved!! I would like to personally thank Gary for his outstanding customer service and for his "personal touch" to assisting customers. He is the kind of employee that Tower Storage should be very proud of.

Alexandria is so nice and welcoming everytime i come into the office.

Gary has been RUDE each time i have been in the office and have called to make payment.

Tower Self Storage is a great place to store your items. The staff goes above and beyond to make sure all the units are clean. I will never leave this place! I've been storing for 20 years and this place is the best

12S66NLXIVL www.yandex.ru

Staff is very helpful and friendly. The property is well kept and clean.

I have utilized the storage facilities and suites here at Tower Self Storage and it has been wonderful. The storage facilities are clean and secure for use and with 24/7 access. In using the office space in the Executive Suites has also been a great experience. We are within a 24/7 monitored with a daylight look in the evening for exiting the building after hours. I can reach the staff when needed for support. They have a personable touch in the way business is performed. Lastly, the team with their managers makes it easy to do business at this location.

Great, Great Service with an unbelievable staff. The storage area is super clean inside and out. A must see to believe!!!!

Customer Parrish, we are sorry about your unit needing repairs, but we have tried numerous times to reach you to set up a time with you but no return call. Our policy is that our door repairman will not call when he is on site, instead we call the customer and set up a date a time for them to be on site at their convenience. If you would like us to set up a date and time, please give us a call. Thank you, Tower Self Storage

I have submitted in person 4 different requests to have my unit repaired. I was told that I would receive a call from the repair man when he was onsite. After more than 2 years later the unit is still not repaired. Today I asked a lady that answered the phone if I could assume that my rate will continue to go up every year and she said yes. I should have asked when will their quality of service go up. Time to move.

They are the Best in town :)

I've been renting a unit here for years with no issues and I always pay on time or early, but now for the past year or so they just keep jacking up the unit prices... and not just once or twice. I think it's time to find a new place.

This was my first time using a storage unit. This company made my experience extremely easy and with no regrets. I appreciate their service and professionalism. Thank you

Password didn't work today, 3-31-2015. Forgot password? link wouldn't open - not sure if blocked by work. Please send a new password to my email dannmine9@gmail.com unit 3061

Donna was friendly, helpful and efficient

Professional Facility with friendly and helpful managers. They worked with me on the price and helped me rent a U-Haul truck.

I would highly recommend this facility for storage and U-Haul rental! I rented both and am very pleased with the customer service and facility. It is clean, secure and affordable. I have referred several friends to Tower Storage and they are also very pleased.