Customer Parrish, we are sorry about your unit needing repairs, but we have tried numerous times to reach you to set up a time with you but no return call. Our policy is that our door repairman will not call when he is on site, instead we call the customer and set up a date a time for them to be on site at their convenience. If you would like us to set up a date and time, please give us a call. Thank you, Tower Self Storage
I have submitted in person 4 different requests to have my unit repaired. I was told that I would receive a call from the repair man when he was onsite. After more than 2 years later the unit is still not repaired. Today I asked a lady that answered the phone if I could assume that my rate will continue to go up every year and she said yes. I should have asked when will their quality of service go up. Time to move.
They are the Best in town :)
I've been renting a unit here for years with no issues and I always pay on time or early, but now for the past year or so they just keep jacking up the unit prices... and not just once or twice. I think it's time to find a new place.
This was my first time using a storage unit. This company made my experience extremely easy and with no regrets. I appreciate their service and professionalism. Thank you
Tower Self Storage represents the next generation in storage facilities, providing many different uses in one convenient location. In addition to offering traditional storage space, Tower Self Storage features large contractor units, executive office suites, Smart Units with offsite computer data storage, wine storage, and lockers. We are conveniently located within the suburban town center and central business district of Waldorf, Maryland, so come visit us today!
We are one of the few facilities to offer wine storage in our dedicated refrigeration unit. Our wine vault utilizes backup power for continuous temperature and humidity control, which ensures that your wine stays in great condition. We care about the security of you and your belongings here so video surveillance covers the entire site by employing multiple screens for real-time viewing as well as continuous taping.
Our friendly and helpful customer service is second to none, receiving frequent compliments from current renters. Time and time again, customers refer us to their friends because of their positive experiences renting with us. Here at Tower Self Storage, your storage experience will be both affordable and pleasant.
|Temperature Controlled||Secure Units|
|Drive-up Access||Wine Storage|
|Truck Rental||Business Center|
|Online Bill Pay||Boxes & Supplies|
|SUN||6:00 AM - 10:00 PM|
|MON||6:00 AM - 10:00 PM|
|TUE||6:00 AM - 10:00 PM|
|WED||6:00 AM - 10:00 PM|
|THU||6:00 AM - 10:00 PM|
|FRI||6:00 AM - 10:00 PM||Today|
|SAT||6:00 AM - 10:00 PM|